Do You Know If Your Customer Experience Is Selling for You or Against You?
Most business owners think persuasion is a moment. The right pitch. A slick ad. The perfect offer at exactly the […]
The Real Reason Your Customer Experience Isn’t Converting (And How to Fix It)
Most companies believe they are customer-focused. Study after study points to the same conclusion. If you asked the founder, they
How to Become a Legendary Company
There are bad companies, good ones, great ones, and then there are legendary companies. Companies that disrupt, innovate, revolutionize.
Amazon, Growth, Personas
The Little Steps it Will Take to Succeed in 2019 and Beyond!
We have been posting a significant amount of content on LinkedIn and want to be sure we are connected there.
Learn From Amazon’s Innovations and Walmart’s Blind Spot
Amazon (NASDAQ: AMZN) should be concerned. Walmart’s (NYSE: WMT) resources are enormous. That gives Walmart time to work on their blind spot.
Digital Transformation Groundhog Day
Digital transformation is the buzzword. Legacy systems, perverse goals, and lack of vision are the reality. In most instances, digital
Be Like Amazon, Buyer Legends, Innovation, Product Design
The Jeff Bezos Silent Treatment to Innovation
For every billion dollar idea there will be plenty that don’t add much to the bottom line and several that
Be Like Amazon, Customer Experience Design, Growth, Retail
Watch now! [Webinar] How to Provide Consistent and Extraordinary Customer Experiences
Smart entrepreneurs know that in order to grow a business you must keep an eye on both being productive and
What to believe about SEO in 2018 and beyond?
Search Engine Optimizers (#SEO) and Search Engine Marketers (#SEM) like to throw around industry jargon. Ever feel like they are
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